What does your “help wanted ad” say about your organization?
After spending hours writing, editing and tweaking the job description of your open position- it now finally and perfectly outlines the job. Slap that into a job posting and wait for the right applicants to role in.
In 1914, Ernest Shackelton set off to cross Antarctica. He needed a team. Here was his posting:
Can you guess the response?
Over 3000 applicants were drawn to the character of the mission.
A recent ad seen for a Quality Manager fell a little flat, compared to the “call to duty” and emotional pull of Shackelton’s.
Quality Manager needed to oversee all methods and procedures of the quality system to ensure compliance to ISO 9001 and client standard. Lead quality improvement and corrective action initiatives.
If this was written in 1914 by Ernest Shackelton, we may have seen the following:
An Experience Quality manager is sought to take the quality system to new levels. This individual will need to challenge the status quo to demand necessary changes. This leader will be passionate about continuous improvement and drive that culture relentlessly.
Our lesson from 1914….To attract like mind individuals in Quality, consider embedding more of “who you are” as an organization in your help wanted sign.
Consider Emotional Intelligence (ie SoftSkills) when hiring in your Quality Department.
The interactions your Quality representative has with production should be thought of as a continual series of “make-or-break” moments. Since Quality represents the customer view, it is critical that the objective is not lost by an employee who cannot appropriately communicate the standard in a non confrontational or accusatory style. The goal is to enable people to work together smoothly toward their common goals. Quality people build bridges to improve process, but without understanding why messaging matters, continuous improvement and cultural change grind to a halt.
Review your organization’s hiring process to ensure situational questions are included that address the emotional intelligence of your applicant. Identify the “bull in the china shop” applicants before any china actually hits the ground.
We find the best talent in Quality. Feel free to call QC Staffing to discuss the possibilities.
Positions in the Quality field are 4 times more formidable to fill than general labor positions. (Source Quality Industry Data) QC Staffing has been exclusively supplying and accessing top talent in the Quality field for 26 years. As an effective partner, the QC Group will ensure you are positioned to provide a competitive edge to the decision-makers in need of hiring permanent, long term or temporary employees in the Quality field. That requires a network of top talent and a selection, screening, and qualification process that validates every qualified candidate. QC’s Staffing group operates as a true partnership designed to position you for hiring success in the Quality field and to get you on with your busy day.
For more information contact Staffing Division Manager Julie Schindel@952-346-3756
The QC Staffing group has expanded contract services, source inspection, temp-to-hire, and direct hire Quality support to the state of California. Amy Gulland, Quality Resource Specialist supplies professionals in the state to manufacturers with local inspection support requirements – when and where they’re needed. This committment has come as a result of clients requesting the same kind of support QC provides in the Midwest to the state of California where highly skilled quality resources are needed. Some of the most popular staffing requests are for source inspection and for temp-to-hire resources at a time when manufacturers are hestitant to add direct employees. Because of QC’s vast number of contacts in the quality field, The QC Group has been able to expand from the home office in Minnetonka, MN.
QC Group Staffing now serves Minnesota, Wisconsin, Illinois, Michigan, Ohio, New York, Vermont, Florida, Texas, New Mexico and California.